In a recent forum post,
users expressed frustration over companies outsourcing their call centers to countries like India and the Philippines.
They highlighted issues with communication barriers and inadequate problem resolution, which often leads to more frustration for both customers and employees.
The dissatisfaction stems from the inability to understand the customer service agents and the inefficiency of the support provided.
This sentiment resonates with many who feel that companies prioritize cost-cutting over quality customer service.
Read more here: Reddit Rant
Here are the top companies I know who do this:
My Frustrating Experience with Robinhood
My Frustrating Experience with Robinhood A Cautionary Tale A year ago, I made the decision to close my Robinhood account. At the time, it seemed like the right choice for me. However, recently I found myself in a situation where I felt compelled to reopen that very same account. Let me tell you why.
FinTech Being Sabotaged
FinTech Being Sabotaged: By Big Oil?! I believe Gemini was nothing more than a honeypot to steal KYC info for the Feds, and WebBank their lender seems to be purposely disrupting the crypto industry by lending to companies involved with the same types of fraud.
Citizens Bank Defrauding Customers:
Citizens Bank is charging me double for transactions I already paid for in the month of July.
Feel free to share your call center experiences in the comments below!